We offer an annual package to cover everything needed to manage a private house or a holiday rental property in and around the Itria valley. Our purpose is to provide you with a one stop solution in order to make running your property as simple and stress free as possible. We organise all aspects of the business from setting up your utility bills and registering the property with the commune to preparing the property and greeting your guests when they arrive for their holiday.
We cover your property all year round looking after your guests through the rental season and looking after your property through the winter months. It is essential to have someone on call through the summer to help your guests should they have any questions or problems. It is equally important through the winter to know that someone is keeping an eye on your property and keeping you informed if anything happens.
All guests need to register with the local commune and pay a visitors tax per person per night. We register the guests arrival with the local comune and organise payment of the visitors tax.
Our priority is responding to your guests as quickly as possible whenever they have a problem and contact us for help. There are many issues that can be resolved quickly so we keep an online database which helps our emergency operator talk guests through problems and hopefully avoid a time consuming property visit. If the problem cannot be resolved then we send an engineer to the property and log the fault on the database in case it occurs again.
Several different areas of the property such as the boiler, gas tanks, artesian wells, sewage systems etc need to be maintained and certificated so we arrange to have all relevant certificates and maintenance schedules updated and completed when required.
Cleaning is possibly the most important of the various services carried out at a property. A bad review for poor quality cleaning can seriously damage future bookings so it is essential that a high standard is maintained throughout the season. We manage cleaning schedules and quality checks for your property throughout the season. If you already have cleaners then we are happy to work with them or we can source local cleaners for you.